relax | refresh | revive


Guests using the thermal spa will be given a towel and locker in our changing facilities. Guests who are having a treatment and using the thermal spa will receive a robe and slippers for a small refundable deposit.

Please be aware that swimwear is required at all times in the thermal spa. 

When booking treatments at our Ashington spa, we ask that you arrive at least 10 minutes before your appointment to allow yourself time to relax, familiarise yourself with the surroundings and complete a consultation form if required. Please be aware that if you arrive late for your appointment, the treatment time may be shortened or rearranged accordingly to avoid any inconvenience to other guests.

Please advise us upon booking if you have any medical conditions that may affect the suitability of your treatment. This includes heart conditions, high and low and blood pressure, allergies, skin conditions, diabetes, cancer, pregnancy or recent operations. Our therapists will be happy to advise you further.

Upon booking some treatments and spa packages you may be required to pay up to a 50% deposit to secure your appointment.

Please note the use of the thermal spa and treatments are only available to those 16 years and over.

If you must cancel or reschedule any appointment we please ask for at least 24hrs notice. Any cancellations made within 24hrs will be subject to a 50% cancellation charge.